Privacy Policy

Last Updated: February 2026

1. Introduction

Welcome to Opal PMS. We respect your privacy and represent that we handle your personal information and patient data in accordance with best practices and applicable laws.

2. Information We Collect

We collect information necessary to provide our practice management services, including:

• Account information (Doctor/Staff names, emails, phone numbers).
• Patient data (Names, medical history, contact info) as entered by you.
• Usage data (Logs, device information) to improve security and performance.

3. How We Use Information

We use the collected information to:

• Provide and maintain the Service.
• Process appointments and send notifications (SMS/WhatsApp).
• Ensure the security of the platform.

4. Data Security

We implement industry-standard security measures including encryption, firewalls, and secure access protocols to protect your data. However, no method of transmission over the Internet is 100% secure.

5. Cookies

We use cookies to maintain your session and improve your experience. You can control cookie settings via your browser.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@opalpms.com.